Privacy Policy
Effective Date: 14 April 2025
Last Updated: 14 April 2025

Urkynd Creative Studio ("we", "our", or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, disclose, and safeguard your information when you visit our website urkynd.co.uk (the "Website") or engage with our services.

If you do not agree with the terms of this privacy policy, please do not access the site.

1. Who We Are

Urkynd Creative Studio is a creative agency based in the United Kingdom. Our services include digital design, branding, content creation, and related creative solutions.

If you have any questions about this policy, you can contact:

Data Controller:
Urkynd Creative Studio
Email: thomas@saintnoir.co.uk

2. Information We Collect

We may collect information in several ways, including:

a) Personal Information You Provide to Us
When you interact with us (e.g., contact us, purchase a service, sign up for newsletters), you may provide the following:

  • Full name

  • Email address

  • Postal address

  • Phone number

  • Payment and billing details (via third-party processors)

  • Any other data you voluntarily provide (e.g., project details)

b) Information We Collect Automatically
When you visit our Website, we may automatically collect:

  • IP address

  • Browser type and version

  • Operating system

  • Referring URLs

  • Device information

  • Usage data (pages viewed, time on page, etc.)

This data is collected using cookies, pixels, and similar tracking technologies.

3. Legal Bases for Processing (UK GDPR)

We rely on the following legal bases to process your personal data:

  • Consent – for optional services like newsletters

  • Contractual Necessity – to fulfill our obligations when you hire us

  • Legitimate Interests – to improve our services and ensure site security

  • Legal Obligation – to comply with applicable laws

4. How We Use Your Information

We use your data for the following purposes:

  • To respond to inquiries and provide support

  • To fulfill contracts (deliver services or products)

  • To send updates, newsletters, and promotional content (if opted in)

  • To personalize your experience on our Website

  • To analyze usage trends and optimize our Website

  • To comply with legal and regulatory obligations

5. Sharing Your Information

We do not sell your data. We may share your data with:

  • Trusted third-party service providers, including:

    • Payment processors (e.g., Stripe, PayPal)

    • Email marketing platforms (e.g., Mailchimp)

    • Hosting and analytics providers (e.g., Google Analytics, Cloudflare)

  • Legal authorities, if required by law or court order

All third-party providers are required to comply with data protection obligations.

6. International Data Transfers

If we transfer your personal data outside the UK/EEA (e.g., to the US), we will ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the UK government

  • Standard Contractual Clauses (SCCs)

  • Binding Corporate Rules

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and contractual obligations

  • Resolve disputes and enforce our agreements

After this period, data is securely deleted or anonymized.

8. Your Data Protection Rights

You have the following rights under data protection law:

  • Right to access – See what personal data we hold about you

  • Right to rectification – Correct inaccurate or incomplete data

  • Right to erasure – Request deletion of your personal data

  • Right to restrict processing – Limit how we process your data

  • Right to data portability – Transfer your data to another provider

  • Right to object – Object to certain processing based on legitimate interests

  • Right to withdraw consent – At any time, where processing is based on consent

To exercise your rights, please email us at thomas@saintnoir.co.uk.

You also have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Cookies & Tracking Technologies

We use cookies and other technologies to enhance your experience. These may include:

  • Essential cookies – Required for basic functionality

  • Analytics cookies – To understand user behavior (e.g., Google Analytics)

  • Marketing cookies – For remarketing and campaign tracking

You can control cookies through your browser settings or through the cookie banner on our site.

For full details, see our Cookie Policy.

10. Security Measures

We implement appropriate technical and organizational security measures to:

  • Protect personal data from unauthorized access, disclosure, alteration, or destruction

  • Use SSL encryption for data transmission

  • Limit access to data internally based on roles

Despite our best efforts, no system is 100% secure. Use our services at your own risk.

11. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please read their respective privacy policies.

12. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect data from children. If we learn that a child has provided us with personal data, we will delete it.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The updated version will be posted on our Website with the revised effective date.

We recommend reviewing this page periodically to stay informed.

14. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact:

Urkynd Creative Studio
Email: thomas@saintnoir.co.uk
Website: urkynd.co.uk